Information We Collect
We may collect and process the following information about you:
- Personal details such as your name and email address (if you sign up for our newsletter or contact us).
- Technical data such as IP address, browser type, operating system, and pages you visit.
- Usage data such as how you interact with our site, collected via Google Analytics.
- Marketing preferences if you choose to subscribe to our newsletter
How We Use Your Information
We use your information to:
- Send you our newsletter and resources (only if you have opted in).
- Respond to your enquiries.
- Analyse site traffic and performance through Google Analytics.
- Improve the functionality and user experience of our website.
- Comply with legal obligations.
We will never sell or share your personal data with third parties for marketing purposes.
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – for sending newsletters and marketing communications.
- Legitimate interests – for improving our website and understanding visitor behaviour through analytics.
- Legal obligation – if processing is required by law.
Cookies and Tracking
We use cookies and similar technologies to:
- Ensure our website works properly.
- Understand how visitors use our site via Google Analytics.
Google Analytics sets cookies that collect anonymised data about website traffic and interactions. You can opt out by adjusting your browser settings or using the Google Analytics opt-out browser add on: https://tools.google.com/dlpage/gaoptout.
For more details, see our Cookie Policy.
Sharing Your Information
We may share your data with trusted third-party service providers who help us run our website and communications, including:
- Email marketing platforms (for sending newsletters).
- Analytics providers (Google Analytics).
- Website hosting and IT support services.
All providers are required to handle your data securely and only process it according to our instructions.
Data Retention
We keep your personal data only for as long as necessary:
- Newsletter sign-up details are kept until you unsubscribe.
- Analytics data is retained according to Google’s policies (currently up to 26 months, depending on settings).
- Enquiry details are retained for up to 12 months, unless we need to keep them longer for legal or administrative purposes.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing of your data.
- Request restriction of processing.
- Withdraw consent at any time (for example, by unsubscribing from our newsletter).
To exercise any of these rights, please contact us at [insert email].
Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ten Point 2 Ltd, trading as The Forward Focus
Email: sarah@theforwardfocus.co.uk
Address: Crown House, 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.